Cancellation and refund policy for Private courses
Westminster International has the following cancellation and refund policy for all private English courses. Please ensure that you fully understand these terms and conditions.
1.The student is allowed to cancel or reschedule a maximum of 2 classes of any booking. However, all cancellations or reschedulings must be made or informed to the student services team by 6pm on the day before the cancelled class.
2.Any classes which are cancelled either beyond the permitted 2 classes, or after 6pm, may not be rescheduled and the hours of those classes will be either fully or partially forfeited as laid out in points 3 and 4.อ
3.Any rescheduled classes must be taken no later than 2 weeks after the originally agreed course end date.
4.Students are permitted a full make up of hours for 1 cancellation due to sickness without a medical certificate. A medical certificate from a registered doctor must be provided for any sickness after the first event and cancelled classes will be forfeited by 50%. That is, if a student cancels a 2 hour class, they may reschedule 1 hour. If no medical certificate is provided the student will forfeit the total hours. Any cancellations due to sickness must be made at least 2 hours before class time.
5.Any reschedules must be done through student services and not directly with the teacher.
6.Rescheduled classes may be assigned to a new teacher, if the student’s original teacher is not available.
7.If the student is late for the class, the class will not be extended to make up the lost time.
8.If the teacher is late or absent, the time will always be made up so that the student receives the full number of hours.
9.No refunds will be offered.
By receiving these policy: you are confirming that you agree and fully understand these terms and conditions.